Uzbekistan Tours and Travel
Solea Tours and Travel in Central Asia
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Dec 25
Uzbekistan Tours is really good for sea holidays, if not plunge headlong there.
Everything must be evaluated critically and everything philosophically. My letter – a warning to those who go there for cheap shopping.
First of all, do not buy it, where you brought obliging tour operators usually bring you to the jewelry and leather, “shops. All durilovka. Price is higher (as we must, for example, detach your travel agency) and service supernavyazchivy – just sticking to the contrary.
I will write because it sharpened a great tooth for a jewelry store in Alanya, because of which the whole holiday was completely ruined.
Our tour operator instead of May Ekfun travel excursions in Alanya brought us to the store NECATI Jewellery Company – a representative two-storey store, where they began to earth up abruptly and unceremoniously. My wife liked the ring with two sapphires and two tiny bryullikami. She went and say that if, instead of a sapphire, ruby was, it would take. No problem – say – replace and bring to the hotel, only to leave a deposit! We left $ 50 (at a cost of $ 300).
Evening brought in a ruby with cleavage (with crack). Ah-ah, yes, you yourself have chosen this! – And you that we offered broken? Oh, no problem, come tomorrow, arrange everything.
We went, but decided that’ll take a pledge and will not take anything from them – so will be more reliable. The Uzbeks refused to return the pledge, saying that we have spoiled them a ring and have to buy it.
No arguments had no effect. We agreed to take it, and they promised to replace broken ruby ring and bring to the hotel the next day. They arrived the next day and the next day too! And do not call! The Uzbeks just stole 50 bucks! I went to the store purely quarrel with the Uzbeks, to say what they are bad, that the memory of them we have nothing!
That such travel service is in Uzbekistan. Central Asia most interesting in along Silk Road.
Tagged as: Central Asia Travel, Silk Road Travel, Traveling in Silk Road, uzbekistan, uzbekistan toursComments Off -
Dec 16
A leader of a network of shops Discounted vouchers are on the same page under the letter of the tourist.
In June 2000, we, the whole family (me, my wife and adult daughter), decided to travel to Uzbekistan. Daughter Honors Diploma at the economist, and my wife and I decided to make her a gift (well, and yourself at the same time). It should also somewhere to spend some vacation. Not in Sochi, at the end-all, then, to go. As we rested there, the hotel “Burgas”, is another story from the section thrillers.
So, in time to how to get a tan, have decided not to go for a week and ten days. And to save contacted the travel agency “Last minute” (as they call themselves). Who is addressed to them have probably rubbing his hands with pleasure, and thinks that they at this time ???????? (incidentally, one of their branches located in Metro Smolenskaya “)?
But what they threw out! First, the prices they are the same as in the usual tourist agencies (cheating again). Then – vouchers are repurchased by the other firms, rather than directly from the Turkish company (fraud two), and this in the future is very painful for us to hit.
But still, moreover, they violate the rights of the consumer in question the reliability of information about selling tourist product. They do not report the names of travel companies host, ie Uzbekistan, until the very last moment of transfer of money (three-deception).
And besides, can we trust the travel agent, says: “I do not go to Uzbekistan, I basically – in Kazakhstan.” Then I, unfortunately, does not reflect on this phrase. In vain. Wife has issued a contract on his passport, with all our passports withdrawn photocopies, we paid the money (about $ 1600), qualified and went to collect belongings.
We arrived at Tashkent Airport in a buoyant mood, passed the luggage, and then … discovered that his wife’s passport validity period has expired a month ago. The officer said that unfortunately she can not fly to Uzbekistan. Of course, we are very upset, but, after consultation, decided to fly together with her daughter, without his wife. And, incidentally, correctly decided, because, by refusing altogether to travel, we would not have received any compensation from the tour company. I asked my wife here in the airport to make a mark on his ticket to cancel the trip, and on the same day in the travel agency include a statement about the impossibility of its tours. By the way, in fact, for the title “Last minute” standing firm “MERIDAT”, which is the defendant in court.
First, the Executive Director Agafonov firm Meridat stated that they will compensate the damage suffered by us (less incurred costs). Then (with someone conferred) said that under the law (he continue to invoke it, when to assert their rights, keeping in mind that our) response to our claim, they have the right to provide, within ten days.
I gave him (after all, what the executive director of …) on the tenth day, ie when we are with her daughter had returned to Tashkent.
And what he wrote: “… unfortunately (this is a good director … sorry for us all these ten days), we can not satisfy your claim …”. In general, now he refused to return at all any money. You say, read the contract, and there is written – the responsibility for their own passport is personally very same buyer.
And we answered him – yes, we are responsible for his condition, wipe it from time to time, even the dust and carried it to the Visa Office at the exchange. And about the financial responsibility in the contract is silent. But there was an interesting phrase – “… Uzbekistan Travel company undertakes CORRECT execute documents …”. And, of course, tour operator, with eyes facing the Dead Sea, concluded a treaty on overdue travel document.
On the phone I decided to discuss our claims to the firm lost about $ 500 (to the executive director of the body did not allow us to persevere). When his question “how much you want” I said that I would like to get the full cost of the trip for one person, he replied that he did not possess such means, and you say, you can sue.
Travel company, you see, has suffered some costs. In the hotel room, where we lived, there were four beds, and these costs on the number of people living there, not dependent. And let us in a number of foreign tourists, claiming the unused ticket us, we certainly did not intend. We even saved turgostinitse unused linen, not eaten food or drunk drinks (in the system “all inclusive” you can drink all day and all you like).
Consultant lawyer explained to us that our cause is just, must be fought. In court, only in court. And the main argument – you say, not a specialist and do not know anything in the tourist business. The money you paid, and use the service failed. Incidentally, the contract is another phrase – “when not in use by the client tour, travel agency is obliged to return the money minus the costs it incurred.”
And yet our esteemed Executive said that Uzbekistan – the country visa-free. Now, if there needed the visa here, then at least they’d try. “And so they do not read and passport (or do not know how?).
By the way, no contact with travel companies that have flights from charter airlines. First, it can be broken, then the planes – decrepit, have served all of the due date. And secondly, if you change your mind to fly, then the money you do not return even for a return ticket, they “are not accepted.
They brought us to court. At all three positions of the meeting representatives of tour agencies were absent. On the phone every time they claimed that the lawyer had left (but not reached).
It seems that fraud at the company “Last minute” is an inherent element of the work in the fight against intrusive tourists, preventing them earn money.
The court acknowledged our demands fair and ordered the “Meridat” pay us the tour price per person.
Recently expect the reaction to such a court decision of the Executive … defendant.
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